Privacy Policy

Wangi Returned Services League Sub-Branch Club Ltd (“Wangi RSL”, “we”, “our”, “us”)

Wangi RSL is committed to protecting the privacy of our members, guests, visitors and staff. This Privacy Policy explains how we collect, use, store and disclose personal information in line with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and any other applicable laws.

1. What Information We Collect

We may collect the following types of personal information:

Membership details – name, date of birth, address, contact details, proof of identity, and membership card details.

Gaming and loyalty information – use of membership/player cards, participation in promotions, raffles, competitions, or loyalty programs.
Transaction details – purchases made at our bar, bistro, or other facilities.
Employment information – for job applicants and staff (resumes, qualifications, work history, payroll details).

Video and security footage – CCTV recordings for the safety and security of patrons, staff and property.
Event and function bookings – contact and payment details for reservations.

Other information – any details you provide through surveys, website forms, or when contacting us.

2. How We Collect Information

We collect personal information directly from you when you:

Apply for or renew membership.

Use your membership or player card.

Enter competitions, raffles, or promotions.

Purchase goods and services.

Apply for employment.

Interact with us via phone, email, website, or social media.

We may also collect information from third parties where required or permitted by law (e.g. verifying identity through RSL bodies).

3. Why We Collect Information

We collect personal information to:

Manage and administer club membership.

Provide services, promotions, raffles, and events.

Comply with legislative and regulatory obligations (including liquor, gaming, and taxation laws).

Maintain a safe and secure environment for members, guests and staff.

Improve our services and communications.

Process job applications and manage employment.

4. How We Use and Disclose Information

Your information may be used or disclosed to:

Regulatory bodies (e.g. Liquor & Gaming NSW, AUSTRAC) where required by law.

Contractors or service providers (e.g. IT support, marketing platforms).
Other RSL or affiliated organisations (where relevant to membership or veteran services).

Law enforcement agencies if necessary.

We do not sell or trade your personal information to third parties.

5. Marketing and Communications

We may use your details to send information about club services, promotions, raffles, and events.

You can opt out of direct marketing communications at any time by contacting us.

6. Storage and Security of Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes secure electronic systems, password protection, and restricted staff access.

7. Access and Correction

You may request access to the personal information we hold about you. You may also request corrections if you believe the information is inaccurate, incomplete, or out of date.

Requests should be made in writing (see Section 10: Contact Us).

We may need to verify your identity before processing requests.

8. CCTV Surveillance

Wangi RSL uses CCTV throughout our premises for the safety of members, guests, and staff. Recordings may be provided to law enforcement or regulatory bodies if required.

9. Website and Online Services

When you visit our website, we may collect non-identifying information such as browser type, pages viewed and session times for analytics purposes. Our website may also contain links to third-party sites. We are not responsible for the privacy practices of those sites.

10. Contact Us

For privacy enquiries, requests for access or correction, or to make a complaint, please contact:

Wangi RSL
275 Watkins Road, Wangi Wangi NSW 2267
Phone: (02) 4975 1433
Email: admin@wangirsl.com.au

We will respond to complaints in accordance with the requirements of the Privacy Act.

11. Updates to This Policy

This Privacy Policy may be updated from time to time. The current version will always be available at reception and on our website.